Important Health

Restricted Attendance Policy 

If you are unwell with a cold and or flu, do not come into the salon.


If you have:

  • felt unwell, cold - flu - including but not limited to symptoms of COVID-19 such as 
  • fever
  • temperature above 38 degrees
  • cough
  • runny nose - sniffles
  • sore throat
  • shortness of breath
  • been in contact with a confirmed or suspected COVID-19 case in the past 14 days.
  • returned from a hotspot area in the past 14 days.
  • returned from overseas travel in the past 14 days.

then your appointment at FLAWLESS BEAUTY BY PENELOPE must be rescheduled for 14 days after your symptoms have resolved, and or your return from overseas/hotspot area or last contact with a COVID-19 case, and you are no longer considered a risk.

Please CALL the salon immediately to reschedule, if you are unwell DO NOT ring the front door bell, DO NOT come into the salon.

This business reserves the right to refuse to treat you if it is believed you are putting the beauty therapist and clients at risk. There are no exceptions. 

All clients when entering the salon must use the hand sanitiser at the front door and you may be instructed to put on a surgical mask. You can wear your own mask or you will be provided with one. 

All clients must complete a client card.

These premises allow for one client at a time inside only.

Please do not bring anyone with you to your appointment and that includes children. The waiting area is only for a client to complete the client card. 

I ask clients to arrive on time, not early, so there is less waiting around.

Thorough clean and sterilise takes place in the studio in between every client.

I thank you in advance for your understanding and patience on this matter.

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