"I have found that all sessions at Flawless Beauty over the years have been of such a consistently high standard on any measure imaginable.  I cannot conceive that any other salon could provide better. You are always friendly, provide outstanding advice along with exceptionally effective treatments. No matter what issues that I presented with you had the right solution. Despite all the challenges of COVID restrictions recently I always felt safe coming to your salon and was very impressed by the way in which you stepped up to each and every circumstance.

Thank you for providing such a consistently warm, safe, friendly and high-quality oasis of professional services." Jan. Griffith

"Flawless Beauty is dedicated to providing professional, high quality and friendly service to her clients. I am often nervous when meeting new people and I feel welcome and comfortable from my first appointment, which is vitally important in the beauty services industry. Her salon was always immaculately presented the people skills and attention to detail are excellent. I have found her services to be of an exceptionally high standard and would have no hesitation in recommending her services to others. I would often receive compliments after I had received beauty treatments at Flawless Beauty." Beck. ACT


"I have been lucky enough to be a client of Flawless Beauty for the last 4 years. Penelope is a warm, compassionate beauty therapist with an eye for detail who takes customer care and satisfaction very seriously. Not only does she provide excellent beauty treatments and exceptional customer service, but she also gets to know her clients as people to provide a holistic approach to beauty therapy. For example, she always made sure to have my favourite colour of nail polish stocked and ready for me (I think I was the only one of her clients who wanted that particular colour). Her salon is always immaculate, and she creates a relaxing, professional environment so that you can take some much-needed “me time” and leave feeling rejuvenated and looking amazing. As a person, Penelope is always available to provide a listening ear or to share a laugh. I have always been extremely happy with her service. " Kate. ACT


 "I have been seeing Penelope 4 years. She is extremely professional, always ensuring her salon and treatments were of the highest quality. She is personable, caring and genuine, going above and beyond for all of her clients. I always left happy with my results and received so many compliments about Penelope’s work. This is why I would highly recommended Penelope and her beauty services as this type of professionalism and kindness is top tier." Ashleigh. ACT 

"I have been going to Flawless Beauty since 2018 and Penelope’s skills and professionalism are exceptional. Having been in the industry for years, Penelope understands beauty and that each individual is different and there isn’t a “one size fits all” approach. For 1 year I was unable to wax my eyebrows due to medication, so Penelope just did my regular lash lift and tint and she offered to pluck my eyebrows each time to ensure they were still maintained and did this with such care knowing how sensitive my skin was. Her kindness, professionalism, and knowledge is something that is unmatched and it is always a pleasurable and relaxing visit - highly recommend." Kaitlin. ACT

"Penelope always exceeds my expectations with my spray tans and I can't get enough of the eyelash lift and tint. My lashes always look so long and dark." Megan. O'connor ACT 

"Penelope does a really good job on my nails and love the glitter over the top - shellac last 3 weeks and I would recommend you to anyone." Natalie.

"Penelope is Canberra's go-to beauty therapist for eyebrows (and good manicures too!). When I moved to Canberra I was nervous about finding a good beauty therapist, particularly for eyebrows. I found Penelope and now wouldn't trust anyone else!"  Hayley, Turner ACT.

"Penelope has always waxed my brows to exactly how I like them, and the facials are beautiful."  Victoria, Yarralumla ACT.

" Penelope was the first person/beauty therapist to wax my eyebrows and is so good at it, I haven't considered going elsewhere. She takes the time to find the right product for you and does an amazing job. Salon is beautiful and the experience is exceptional!" Amy, Banks ACT

"Penelope is super professional and patient when it comes to doing your make up for your wedding day! She took the time to ensure that I was 100% happy with my colour choices and style during my trial and ensured my day was completely stress free! All my bridesmaid were really happy with their make up too! Being situated in the city also makes it super convenient if you are getting your hair done too!" Sarah, Fisher ACT